The Akia Blog

60% of small businesses close after cyber attacks - Are you next?

Protect your business now with email verification and two-factor authentication.

Stephanie P.

Mark Items out of stock in the Mini App.

Stephanie P.

November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Mark Items out of stock in the Mini App.

Stephanie P.

Stephanie P.

November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Refund Guests in Akia Pay.

Stephanie P.

November 6, 2024

Refund Guests in Akia Pay.

Properties can now manage and issue refunds directly in the Akia interface. Review guest orders and transaction details, then process refunds without switching platforms, streamlining your workflow.

Refund Guests in Akia Pay.

Stephanie P.

Stephanie P.

November 6, 2024

Refund Guests in Akia Pay.

Properties can now manage and issue refunds directly in the Akia interface. Review guest orders and transaction details, then process refunds without switching platforms, streamlining your workflow.

Find and chat with guests instantly

Stephanie P.

October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Find and chat with guests instantly

Stephanie P.

Stephanie P.

October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Manage transactions in Akia Pay.

Stephanie P.

October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Manage transactions in Akia Pay.

Stephanie P.

Stephanie P.

October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Key challenges for hospitality properties

Stephanie P.

September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Key challenges for hospitality properties

Stephanie P.

Stephanie P.

September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Take the chaos out of hotel operations: master task management

Stephanie P.

September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Take the chaos out of hotel operations: master task management

Stephanie P.

Stephanie P.

September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Snooze and relax: let guest chats rest until you’re ready to follow up

Stephanie P.

September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Snooze and relax: let guest chats rest until you’re ready to follow up

Stephanie P.

Stephanie P.

September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Keep payments safe and simple: Why secure payment verification matters. ‍

Stephanie P.

September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process.

Keep payments safe and simple: Why secure payment verification matters. ‍

Stephanie P.

Stephanie P.

September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process.

8 Essentials for Being a Great Manager

Wanny M.

August 10, 2020

8 Essentials for Being a Great Manager

Here’s a scenario for you:

8 Essentials for Being a Great Manager

Wanny M.

Wanny M.

August 10, 2020

8 Essentials for Being a Great Manager

Here’s a scenario for you:

Sync guest data directly from your PMS

Stephanie P.

August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Sync guest data directly from your PMS

Stephanie P.

Stephanie P.

August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Spot guest request patterns with intent-based heatmaps.

Stephanie P.

August 12, 2024

Spot guest request patterns with intent-based heatmaps.

Discover how intent-based heatmaps identify common guest requests to help you optimize your operations and be proactive about top inquiries.

Spot guest request patterns with intent-based heatmaps.

Stephanie P.

Stephanie P.

August 12, 2024

Spot guest request patterns with intent-based heatmaps.

Discover how intent-based heatmaps identify common guest requests to help you optimize your operations and be proactive about top inquiries.

Pull your most relevant guest data together in a single view

Stephanie P.

August 12, 2024

Pull your most relevant guest data together in a single view

See all your critical deports in a dashboard and monitor all guest data across properties in a single, unified screen.

Pull your most relevant guest data together in a single view

Stephanie P.

Stephanie P.

August 12, 2024

Pull your most relevant guest data together in a single view

See all your critical deports in a dashboard and monitor all guest data across properties in a single, unified screen.

Stay informed with our newsletter!

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

More relaxing experiences with Akia.

Build your own guest journey that
automates interactions.