The Akia Blog

Featured
July 30, 2024

60% of small businesses close after cyber attacks - Are you next?

Protect your business now with email verification and two-factor authentication.

Stephanie P.
Stephanie P.
Top Trends Shaping the Hotel Industry in 2025: Key Insights for General Managers
Stephanie P.
Stephanie P.
December 13, 2024

Top Trends Shaping the Hotel Industry in 2025: Key Insights for General Managers

The hospitality industry is undergoing significant change as technology, guest expectations, and operational needs evolve. To remain competitive, general managers must stay ahead by embracing emerging trends. Here are the key takeaways:

Read more
Top Trends Shaping the Hotel Industry in 2025: Key Insights for General Managers
Stephanie P.
Stephanie P.
Stephanie P.
December 13, 2024

Top Trends Shaping the Hotel Industry in 2025: Key Insights for General Managers

The hospitality industry is undergoing significant change as technology, guest expectations, and operational needs evolve. To remain competitive, general managers must stay ahead by embracing emerging trends. Here are the key takeaways:

How to create a guidebook for your vacation rental property
Stephanie P.
Stephanie P.
December 17, 2024

How to create a guidebook for your vacation rental property

Give your guests exactly what they need in a digital guidebook for smoother stays and less repetitive inquiries.

Read more
How to create a guidebook for your vacation rental property
Stephanie P.
Stephanie P.
Stephanie P.
December 17, 2024

How to create a guidebook for your vacation rental property

Give your guests exactly what they need in a digital guidebook for smoother stays and less repetitive inquiries.

Mark Items out of stock in the Mini App.
Stephanie P.
Stephanie P.
November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Read more
Mark Items out of stock in the Mini App.
Stephanie P.
Stephanie P.
Stephanie P.
November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Refund Guests in Akia Pay.
Stephanie P.
Stephanie P.
November 6, 2024

Refund Guests in Akia Pay.

Properties can now manage and issue refunds directly in the Akia interface. Review guest orders and transaction details, then process refunds without switching platforms, streamlining your workflow.

Read more
Refund Guests in Akia Pay.
Stephanie P.
Stephanie P.
Stephanie P.
November 6, 2024

Refund Guests in Akia Pay.

Properties can now manage and issue refunds directly in the Akia interface. Review guest orders and transaction details, then process refunds without switching platforms, streamlining your workflow.

Find and chat with guests instantly
Stephanie P.
Stephanie P.
October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Read more
Find and chat with guests instantly
Stephanie P.
Stephanie P.
Stephanie P.
October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Manage transactions in Akia Pay.
Stephanie P.
Stephanie P.
October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Read more
Manage transactions in Akia Pay.
Stephanie P.
Stephanie P.
Stephanie P.
October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Key challenges for hospitality properties
Stephanie P.
Stephanie P.
September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Read more
Key challenges for hospitality properties
Stephanie P.
Stephanie P.
Stephanie P.
September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Take the chaos out of hotel operations: master task management
Stephanie P.
Stephanie P.
September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Read more
Take the chaos out of hotel operations: master task management
Stephanie P.
Stephanie P.
Stephanie P.
September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Snooze and relax: let guest chats rest until you’re ready to follow up
Stephanie P.
Stephanie P.
September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Read more
Snooze and relax: let guest chats rest until you’re ready to follow up
Stephanie P.
Stephanie P.
Stephanie P.
September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Keep payments safe and simple: Why secure payment verification matters. ‍
Stephanie P.
Stephanie P.
September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process. 

Read more
Keep payments safe and simple: Why secure payment verification matters. ‍
Stephanie P.
Stephanie P.
Stephanie P.
September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process. 

8 Essentials for Being a Great Manager
Wanny M.
Wanny M.
August 10, 2020

8 Essentials for Being a Great Manager

Here’s a scenario for you:

Read more
8 Essentials for Being a Great Manager
Wanny M.
Wanny M.
Wanny M.
August 10, 2020

8 Essentials for Being a Great Manager

Here’s a scenario for you:

Sync guest data directly from your PMS
Stephanie P.
Stephanie P.
August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Read more
Sync guest data directly from your PMS
Stephanie P.
Stephanie P.
Stephanie P.
August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Stay informed with our newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More relaxing experiences with Akia.

Build your own guest journey that
automates 5 star interactions.