Unified Inbox

Manage all your communications without switching tabs.

Connect conversations from channels like Expedia, Booking.com, Airbnb, and others. Additionally, this modules enables web chat.

+2 Scheduled Actions
Add to a plan

“We consolidate guest messages from VRBO, Airbnb, Whatsapp, SMS, and phone calls, reducing back-and-forth. With a team of only two, we’d probably need at least 2 more people to handle phones and emails.”

Justin Jurist, VP & Portfolio Manager at Coastal Maine Vacations

Features

Read other customer stories.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Read more

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Read more

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

Read more

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

All case studies

Create memorable experiences with Akia.

Build your own guest journey that
automates 5 star interactions.