.png){kind=icon}
Unified Inbox
Manage all your communications without switching tabs.
Connect conversations from channels like Expedia, Booking.com, Airbnb, and others. Additionally, this modules enables web chat.
“We consolidate guest messages from VRBO, Airbnb, Whatsapp, SMS, and phone calls, reducing back-and-forth. With a team of only two, we’d probably need at least 2 more people to handle phones and emails.”
Features
.png)
Read other customer stories.
Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
.png)
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Build your own guest journey that
automates 5 star interactions.
