Introducing Mini Apps 3

Just when you thought Mini Apps couldn’t get any better – we’re rolling out a huge update. If you're running a hotel or vacation rental, Mini Apps 3 brings valuable improvements designed to streamline your guest communications and maintain consistency across your properties from booking to departure.

What's New in Mini Apps 3?

For those unfamiliar with Akia's platform, Mini Apps are custom touchpoints that allow hotels and vacation rentals to communicate with guests without requiring any downloads or logins. Guests simply receive a text with a link that opens instantly.

The latest update focuses on four key areas:

1. Improved styling and ease of use when creating Mini Apps
2. Consistent branding across all guest touchpoints
3. New components designed specifically for modern properties
4. Enhanced Artificial Intelligence to better serve guests

Why Mini Apps Matter

Mini Apps have become essential tools for many properties, handling everything from:

• Digital registration cards
• Streamlined check-in processes
• Custom menu ordering
• Arrival guidebooks
• Pet waivers
• Folios and much more

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The best part? You don't need any technical skills to create them. The drag-and-drop interface makes it easy for anyone to build professional-looking Mini Apps in minutes.

The Big Improvements

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‍Themes for Consistent Branding

One of the standout features in Mini Apps 3 is the introduction of Themes. Now you can set your property's primary colors, fonts, and styles at the property level. This ensures a consistent look across all your guest communications and makes setting up future Mini Apps much quicker.

Enhanced Components

The Cover Photo and Terms & Conditions components have been redesigned to work better on mobile devices and provide a more intuitive experience. These improvements help guests access important information without a cluttered interface.

Exciting New Features

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‍Folio Component

The new Folio component lets you send detailed cost breakdowns at checkout. This transparency helps guests understand their final bill and allows any questions to be addressed while they're still on property.

Step Guide

Ever had guests struggle with access codes or check-in instructions? The new Step Guide component lets you create swipeable, step-by-step instructions that guests can follow on their mobile devices. This should cut down on those frantic customer service calls.

Akia Intelligence (AI)

Akia Intelligence can now learn from Mini Apps and dynamically answer guest questions based on their contents. For example, if a guest messages your property and asks about early check-in, AI can read your Mini App and relay the availability, price, etc. back to the guest. All this means a more streamlined experience for your guests, and less distractions for your staff.

Beyond Guest Communication

Mini Apps aren't just about smoother communications—they're also helping properties reduce their dependence on online travel agencies (OTAs). By capturing guest email addresses through registration cards and check-ins (which sync with your property management system), you're building a direct marketing database for future outreach.

They're also proving to be effective for upselling. Whether offering late checkout options or special holiday packages, Mini Apps 3 makes it easier than ever to present the right offers to the right guests at the right time.

The Bottom Line

For hotels and vacation rentals looking to modernize their guest experience, Akia's Mini Apps 3 update offers significant improvements. The platform continues to focus on what matters: making guest communications seamless while keeping implementation simple for property staff.

Want to learn more about how Mini Apps could work for your property? Schedule a demo today, or read one of our case studies on successful Mini Apps.

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