Drive direct  bookings.

Unmask OTA emails and identify your most loyal guests for rebooking.

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How it works.

Convert OTA guests into direct bookers through personalized offers.

Collect guest emails during check-in.

Send personalized emails to drive revenue and repeat bookings.

Segment by OTA for targeted outreach.

Send SMS to follow up on abandoned carts.

Collect guest emails during check-in.

Segment by OTA for targeted outreach.

Send personalized emails to drive revenue and repeat bookings.

Send SMS to follow up on abandoned carts.

1906 Lodge's SMS remarketing drove  13.2%  click-throughs and  72x ROI  vs. paid social, boosting direct bookings.

Click-through rate
ROI

The benefits keep on going.

Win back your guests from OTAs.

Unmask hidden OTA emails.

Require guests to submit their email during digital check-in.

Decrease OTA rebookings.

Encourage past guests to book directly, saving on cost.

Gain ancillary revenue.

Drive ancillary revenue with offers guests can't refuse.

Curious to see it in action?

Turn OTA bookings into direct bookings.

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Customer story on driving more bookings.

"We partnered with Akia to pilot these campaigns and saw that text-messaging drove impressive returns for us. We continued to leverage text-messaging campaigns for our future offers and deals."

Taylor Shumate

Digital Marketing Director at Hogan Hospitality Group

17.8x

ROI

12.45%

CTR

Our customers are increasing direct bookings.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

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Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Read more

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

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Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

All case studies

We’ve answered the most commonly asked questions.

Can I customize the check-in form to capture specific guest details?
What if a guest doesn't want to provide their email during check-in?
How does Akia’s automation help turn OTA guests into direct bookers?

Drive direct bookings with Akia.

Build your own guest journey that
automates 5 star interactions.