Boost your online  reputation.

Increase your property's number of online reviews by 125%.

Catch  and  fix  issues early.

Send surveys before checkout and address concerns immediately.

Identify happy guests with automated message.

Capture survey responses with 5 star ratings.

Send happy guests to online 
review sites.

Text guests a direct link to write a review.

Give  management  a heads up.

Aggregate feedback from unhappy guests and send them to management.

Dylan Hotel NYC ranking jumped from #390 to   #63  on TripAdvisor by directing happy guests to review sites.

Higher online reputation can increase ADR by 20%.

Curious to see it in action?

Boost your ratings and prevent negative reviews.

Get a Demo

Customer story on increasing their online reviews.

"Our biggest win with Akia has been in sealing TripAdvisor surveys, average hotels climb 60 ranks in 2-3 years, but we were able to jump 4x."

Klein Vergara

Director of Operations at Dylan Hotel NYC

4x

higher in TripAdvisor ranking.

Read other customer stories.

Generate 2x revenue.

Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.

Read more

Generate 2x revenue.

Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.

Read how Cedar Lakes Estate did $20k in upsell revenue

Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.

Read more

Read how Cedar Lakes Estate did $20k in upsell revenue

Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel.

Read more

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel.

All case studies

We’ve answered the most commonly asked questions.

What sites can Akia direct reviews to?
Will guests be directed to leave a review if they gave a low rating?
When should feedback be collected from guests?
How does Akia handle hotel review management?

Build your own guest journey that
automates 5 star interactions.