Boost your online  reputation.

Increase your property's number of online reviews by 125%.

Catch  and  fix  issues early.

Send surveys before checkout and address concerns immediately.

Identify happy guests with automated message.

Capture survey responses with 5 star ratings.

Send happy guests to online 
review sites.

Text guests a direct link to write a review.

Give  management  a heads up.

Aggregate feedback from unhappy guests and send them to management.

Dylan Hotel NYC ranking jumped from #390 to   #63  on TripAdvisor by directing happy guests to review sites.

Higher online reputation can increase ADR by 20%.

Curious to see it in action?

Boost your ratings and prevent negative reviews.

Get a Demo

Customer story on increasing their online reviews.

"Our biggest win with Akia has been in sealing TripAdvisor surveys, average hotels climb 60 ranks in 2-3 years, but we were able to jump 4x."

Klein Vergara

Director of Operations at Dylan Hotel NYC

60

TripAdvisor ranks

Read other customer stories.

24/7 coverage with AI Agents.

The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.

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24/7 coverage with AI Agents.

The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.

Turning upsells into 4x ROI

With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.

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Turning upsells into 4x ROI

With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Read more

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

All case studies

We’ve answered the most commonly asked questions.

What sites can Akia direct reviews to?
Will guests be directed to leave a review if they gave a low rating?
When should feedback be collected from guests?
How does Akia handle hotel review management?

Build your own guest journey that
automates 5 star interactions.