Eliminate chargebacks with Digital Check-In.
Text a check-in link to securely verify guest ID and payment before they arrive.
The check-in journey.
Once a hassle, now automated through Mini Apps.
Text a Mini App: Guest receives a text to digitally check-in before arriving.
Get signed off on your policies and finalize check-in.
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Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Welcome guests and provide them with access codes.
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Text a Mini App: Guest receives a text to digitally check-in before arriving.
Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Get signed off on your policies and finalize check-in.
Receive access codes and arrival instructions.
By implementing Digital Check-In, Brett Robinson 
automatically verifies 72% of arrivals.
Benefits of Digital
Check-In.
Cut operational costs and boost front desk productivity.
Reduce chargebacks.
Chargebacks cost hotels thousands annually.
Faster check-ins.
Have check-in packets ready for guests on their arrival.
Less paperwork.
Cut manual workload and reduce errors.
Extra perks of Digital
Check-In.
Akia customers see reduction in fraud.
"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."
Reduced fraudulent bookings
of guests checks in digitally before arriving
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Read other customer stories.
Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
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Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
