Eliminate chargebacks with Digital Check-In.

Text a check-in link to securely verify guest ID and payment before they arrive.

Get a demo
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The check-in journey.

Once a hassle, now automated through Mini Apps.

Text a Mini App: Guest receives a text to digitally check-in before arriving.

Receive link

Get signed off on your policies and finalize check-in.

Capture signature
Mobile phone screen displaying a digital check-in message from The Segundo, including a link and image of a hotel with a pool.

Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.

Welcome guests and provide them with access codes.

Text a Mini App: Guest receives a text to digitally check-in before arriving.

Receive link

Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.

Get signed off on your policies and finalize check-in.

Receive access codes and arrival instructions.

By implementing Digital Check-In, Brett Robinson automatically verifies  72%  of arrivals.

Benefits  of Digital

Check-In.

Cut operational costs and boost front desk productivity.

Reduce chargebacks.

Chargebacks cost hotels thousands annually.

Faster check-ins.

Have check-in packets ready for guests on their arrival.

Less paperwork.

Cut manual workload and reduce errors.

Curious to see it in action?

Experience the magic of seamless check-ins firsthand.

Get a Demo

Extra perks  of Digital

Check-In.

Capture security deposits.

Securely process and hold guest deposits during digital check-in.

Increase upsell exposure.

Offer early check-in, late checkout, extended stay, room upgrades, and more.

Build tour and activity guides.

Automatically provide guests with curated guides, enhancing their experience.

Promote food and beverage options.

Create a digital menu for guests to conveniently order room service.

Akia customers see reduction in fraud.

"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."

Andrew Hewitt

Group Manager at Rambla

$0

in fraudulent bookings.

99.9%

of guests check in digitally before arriving.

Read other customer stories.

Generate 2x revenue.

Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.

Read more

Generate 2x revenue.

Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.

Read how Cedar Lakes Estate did $20k in upsell revenue

Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.

Read more

Read how Cedar Lakes Estate did $20k in upsell revenue

Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel.

Read more

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel.

All case studies

We’ve answered the most commonly asked questions.

Is Akia PCI Compliant?
Can Akia place holds or authorize payments for mobile check-in?
Can you capture email addresses from OTAs?
Can you push the credit card back to the PMS?
What happens if a guest abandons their check-in?

Stop fraud at your property with Digital Check-In.

Build your own guest journey that
automates 5 star interactions.