Eliminate chargebacks with Digital Check-In.
Text a check-in link to securely verify guest ID and payment before they arrive.
The check-in journey.
Once a hassle, now automated through Mini Apps.
Text a Mini App: Guest receives a text to digitally check-in before arriving.
Get signed off on your policies and finalize check-in.
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Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Welcome guests and provide them with access codes.
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Text a Mini App: Guest receives a text to digitally check-in before arriving.
Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Get signed off on your policies and finalize check-in.
Receive access codes and arrival instructions.
By implementing Digital Check-In, Brett Robinson 
automatically verifies 72% of arrivals.
Benefits of Digital
Check-In.
Cut operational costs and boost front desk productivity.
Reduce chargebacks.
Chargebacks cost hotels thousands annually.
Faster check-ins.
Have check-in packets ready for guests on their arrival.
Less paperwork.
Cut manual workload and reduce errors.
Extra perks of Digital
Check-In.
Akia customers see reduction in fraud.
"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."
Reduced fraudulent bookings
of guests checks in digitally before arriving
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Read other customer stories.
24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
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24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
Turning upsells into 4x ROI
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Turning upsells into 4x ROI
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
