Gain ancillary revenue with Smart  Upsells.

Deliver room upgrades, early check-in offers, and more directly to guests.

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How it works.

Target the right guests with upsells, automatically.

Integrate your PMS. Akia's Smart Upsells pull room occupancy when available.

Akia uses AI to automatically identify guests eligible for room upgrades and offers.

Create a Mini App with easy drag-and-drop functionality.

Integrate your PMS. Akia’s Smart Upsell pulls room occupancy that are available.

Create a Mini App with easy 
drag-and-drop functionality.

Akia uses AI to automatically identify guests eligible for room upgrades and offers.

Smart Upsells perform for our customers.

Before Akia, we had a hard time promoting items that we offered. Now, we automatically send out our order forms during pre-arrival and their stay to increase exposure.

Mike Kelly

Director of Operations at Cedar Lakes Estate

20K

in upsells per month

20%

time saved by automating guest forms

Put more money in your pocket.

Akia's Smart Upsells drive revenue.

Fill more rooms.

Free up popular inventory for last minute-guests through Smart Upgrades.

Charge for late
checkouts.

Automatically capture payment from guests who want extra time in their room.

Offer early check-in.

Offer upsells early to prevent common guest questions.

Curious to see it in action?

Drive upsells unique to your property.

Get a Demo

How customers are  upselling.

Early check-in and room upgrade
Special occasions
Tours
and activities
Late check out and extend stay
Spa packages

Akia found that  39%  of travelers would buy early check-in or late checkout if offered.

Read other customer stories.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Read more

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Read more

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

Read more

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

All case studies

We’ve answered the most commonly asked questions.

How does Akia automate upsell offers?
What other items I can upsell to my guests?
Can I track revenue generated from upsells?

More relaxing experiences with Akia.

Build your own guest journey that
automates 5 star interactions.