4.9 stars 2k+ customersThe AI agent that runs your guest lifecycle.
Akia autonomously handles guest experience and internal operations, from welcome to welcome back.
Thank you for staying with us.
A few quick details before you arrive, and you can skip the front desk.
Government ID
Driver’s license · United States
Selfie check
Matched to your ID
Send a bottle of wine to Room 218
Evelyn Harrington rated her stay a 2 after a noisy first night.
2,000+ happy customers automating their guest lifecycles.
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4.8
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4.8Akia answers your guests herself.
She replies the second a guest writes. She knows their reservation, so the answer's already right, and up to 90% of messages never reach your team.
9:14 AM / JUL 12
Your first month.
She starts answering the day you switch her on, and she only gets sharper from there.
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Build Akia out for the way you work.
Tell her the steps the way you'd tell a coworker. She writes it up as a Skill, and the next guest who needs it gets the whole procedure.
Maintenance request
A guest reports something broken in their room.
Prompt
- 1Ask the maintenance channel who’s on shift today.
- 2File them a task with the room and the issue.
- 3Message the guest once it’s marked done.
One text. A whole little Mini App.
Akia tucks a little app right into the chat. Guests tap once to check in, peek at the menu, or settle up. No download, no login.
Preparing for arrival
Everything you need for check-in, in one place. Your door code starts working at 3 PM on arrival day.
Pre-registration
Just the essentials before you check in. Confirm your details and verify your ID, it takes about a minute.
Government ID
Driver’s license · United States
Selfie check
Matched to your ID
A few last details
Add your arrival time and anyone staying with you. That’s the last of it, and you’re all checked in.
Works with the PMS you already run.
Akia connects to dozens of property management systems and syncs your guest data automatically, so every audience stays current without you lifting a finger.
What the teams who hired her say.
Read some stories from thousands of happy Akia customers.
AI Agents keep guest messaging consistent across its international team.
Different people, different countries, thousands of messages — all sounding the same. Akia's AI Agent drafts every reply for Habitue Homes, pulling guest data from Streamline so each one's accurate and it allows the team to get time back for other admin work.
How an EOS Hospitality property manages communication for their hotel and the spa bookings.
The Bellmoor Inn & Spa automates 86% of their guest communication with Akia’s guest journey, 2-way communication, and registration for arrivals.
Pre-arrival, automated: less time responding, more revenue per stay.
The Guesthouse Hotel built a pre-arrival journey that handles communication and upsells before check-in, leveraging AI Agents to understand each guest and respond in seconds.
Faria Resorts drove $89K in post-stay revenue in one month.
With automated list syncing from Streamline, a drag-and-drop email builder, and direct booking attribution, Faria Resorts could quickly build, launch, and measure campaigns end-to-end.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
WERFY doubled revenue in their slowest months
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
Winter Park saved 25% of their workday with by automating their guest communication
Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.
A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Just landed.
A quick glance at what's been keeping us busy. News from the team, and the occasional webinar worth an hour of your time.
AI Agents keep guest messaging consistent across its international team.
"With my current team, I've got the capacity to take on a lot more properties without adding anyone to handle guest communication."
Ask Akia: the same AI handling your guests, now works for your team
For every shift manager who's been asked the same question 40 times and every new hire who's had to call a manager on day two.
Inside Invisible Hospitality™: Delivering high-touch stays with limited staff
Discover how Revival Hotels, with 8 properties and 340 units, reimagined operations to deliver seamless guest experiences—without a front desk and limited staff.
Hire Akia. She starts today.
Book a demo and see what she takes off your team's plate.
