Introducing the Akia VoIP Dialer Feature

In the fast-paced world of hospitality, missed calls mean missed opportunities. Your front desk staff juggle in-person guests, administrative tasks, and a constantly ringing phone. Each unanswered call could be a potential booking walking away or a star knocked off your rating. The new Akia Dialer feature ensures every guest call receives attention, even when your staff is too busy to answer.

All-in-One Solution

Need to handle guest calls more efficiently? With inbound call routing and custom menu options, your property can tackle guest needs faster than ever. Just set up custom workflows based on when calls come in, which department they need, or how urgent they are to connect guests with the right staff member. Want to direct booking inquiries straight to the front desk? Or send after-hours calls directly to voicemail? No problem! Say goodbye to unnecessary transfers and keeping guests on hold.

The best part – outbound calls from Akia use the same number as your text messages, so guests don't need to save another contact. This makes things easier for your staff and keeps your brand looking professional. Plus, it costs about 60% less than a traditional landline on average, helping modern properties keep expenses down.

"The future of hospitality communication is meeting guests through their preferred channel. With the new Akia Dialer Feature, you no longer have to choose SMS or phone call." – Evan Chen, CEO, Akia

Our new Dialer Feature works seamlessly with leading property management systems, helping Akia clients boost productivity by 30%. All text messages, calls, and recorded voicemails show up in one guest profile, ensuring no request slips through the cracks. Whether you're training new team members or following up with VIP guests, having a complete call history helps you make smarter decisions for your property.

“The dialer feature on Akia has been a game-changer for our team. Having everything in one place means we can provide a more personalized and streamlined experience for our guests.” – Peter Carabetta, President, Coast to Cactus

The Bottom Line

With the Akia Dialer Feature, you're not just getting a VoIP system – you're gaining a solution that directly addresses the communication challenges that cost your property revenue, damage your online reputation, and create unnecessary stress for your team. Transform these daily frustrations into streamlined operations; where every guest interaction enhances your property's reputation rather than detracting from it.

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