Dynamic Experiences

Right message, right person, right time.

Customize how conversations flow. This enables conversation routing for your team, and also message and Mini App variations for your guests.

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"Before Akia, we spent hours customizing different information in emails for our guests based on different criteria like day of week or condo unit. Now Akia handles all of this automatically, and it really saves time so we can really take care of our guests."

Maren Trader, Office Manager at Fairfield Plantation Resort

Features

Custom journeys by attributes.

By leveraging PMS data, Akia is able to create dozens of permutations of journeys based on filters you design.

Dynamic Mini Apps based on the recipient.

Change the way your Mini Apps look based on the recipient.

Dynamic experiences filter in Akia's platform.

Read other customer stories.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

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Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

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Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

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Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

All case studies

Create memorable experiences with Akia.

Build your own guest journey that
automates 5 star interactions.