Delight more guests with messaging.

The modern traveler doesn't want to talk on the phone. Even less so on vacation.

Guest messaging Guest Messaging Icon systems help cut staff workload Staff Workload Icon by as much as  40%.

Also decreases guest stress-load by 100%.

Messaging capabilities.

Engage guests, save time, and keep everyone connected effortlessly.

Instantly respond with AI.

Automatically answer guest questions like WiFi info, directions, amenities, property details, and more.

Unified Inbox consolidates all channels.

Combine OTAs, social media, email, and text messages in a unified inbox.

Stay in touch along the whole journey.

Automate messages at every stage, from pre-arrival to post-stay.

Reach everyone quickly and easily.

98% of texts are read within 5 minutes. Broadcast messages to multiple, or all guests at once.

Increase staff productivity and work faster.

Automated guest messaging handles routine questions, keeping your team focused on in-person guests without interruptions

89% of consumers prefer messaging.

Hospitality means meeting your guests where they prefer.

Cut down 40% of phone calls at the front desk.

Give your team time to spend on great guest experiences.

Automate the most common requests with AI Agents.

Akia can to common guest messages automatically.

Testimonials

Experience results that make an impact.

"Guests love the option of texting us rather than having to call down to the front desk."

Ryan Ledwith

Front Desk Supervisor at Santa Barbara Inn

62%

of guests prefer texting over calling for requests.

70%

of guests find chatbots useful for basic questions.

25%

fewer complaints with multichannel messaging.

Red Rock Vacation Rentals decreased response time by

50%

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"Akia's communication cuts wait times so our staff can focus."

Billy Widner

Chief Marketing Officer at Brett/Robinson

The engagement platform that automates 5-star experiences.