Streamline your guest communications with our Airbnb integration.

Monitoring multiple guest channels can lead to overlooked messages. Consolidate all communication within one platform to minimize response time, ensuring you don’t miss guest inquiries and risk losing bookings to other properties.

Stephanie P.
Stephanie P.

Communication with guests is key to a great stay. Airbnb changed the game for short and long term rental bookings, and Akia is here to make guest chats a breeze.

A unified inbox allows users to consolidate messages from various channels such as OTA, social, etc. into a single platform, streamlining communication management. Users can view and respond to emails, text messages, OTA, etc. eliminating the need to switch and check between multiple applications or interfaces. 

Akia can further enhance the inbox by now displaying all conversations in a single thread, instead of toggling between messages from different platforms like Airbnb. There’s no need to switch between Airbnb, text messaging, and email because properties can now see it within a thread once the guest books their stay. 

Key Features:

  • Unified Conversation thread - Airbnb messages, SMS, and email seamlessly merge into a single conversation thread for easier management.
  • Streamline your guest communications with our Airbnb integration - Each reservation inquiry arrives in a dedicated thread with a direct link to the Airbnb listing, ensuring you stay on top of every potential opportunity. 
  • Communicate with your guests just like you would on SMS or WhatsApp, and reply directly to their Airbnb inbox within the Akia platform without needing to log in to Airbnb.  
  • Akia’s AI handles guest inquiries from Airbnb, automatically responding to guest questions and messages.
     

Akia’s integration with Airbnb makes it easy for hosts to communicate with guests. With a unified inbox, all messages are in one place saving time and ensuring nothing gets missed. This simplifies guest interactions and contributes to a better overall experience for hosts and guests. 

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Stephanie P.

Performance Marketer

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Ethan Fishbane

Director of The Front Office, Prince Waikiki

See Akia in action!

Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.

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Schedule of events and useful links

Never miss a beat with our comprehensive schedule of events and collection of useful links.

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How does Akia help?

Large family groups seek all-inclusive offers. Akia's Mini Apps and booklets are a great way to personalize guest journeys. To help build itineraries and create more meaningful experiences, businesses utilize Mini Apps to share what's new and upcoming and list exciting activities and events.

Akia has helped hotels and vacation rentals

Stephanie P.
Stephanie P.
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