Refund Guests in Akia Pay.
Properties can now manage and issue refunds directly in the Akia interface. Review guest orders and transaction details, then process refunds without switching platforms, streamlining your workflow.
Simplify refund management
Managing refunds can be a time-consuming process that disrupts your team’s efficiency. With Akia Pay, issuing a refund is simple and integrated into your existing workflow. By processing refunds directly within the Akia platform, you save time and eliminate the need to juggle multiple systems, reducing the risk of errors and improving overall guest satisfaction.
How to refund a guest
- Navigate to your Settings by clicking on your profile on the top right.
- On the left Menu under Account, Click on Payments.
- Click on the guest, and it’ll open their payment details.
- Click on the blue button that says Send Refund.
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Stephanie P.
Performance Marketer
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Ethan Fishbane
Director of The Front Office, Prince Waikiki
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Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
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