How to protect guest’s credit card information.

Secure your guest data so you are not a victim of data breaches and unwanted damages.

Stephanie P.
Stephanie P.

Ensuring PCI compliance is essential to protect against data breaches, which can lead to identity theft and loss of guest trust. Hotels must protect guest information, including credit card details and payments by using strong encryption, secure storage, and multi-factor authentication. 

When a guest books online:

  1. Guest Books Room: A guest enters their credit card information on the hotel’s website.
  2. Encryption: The website encrypts the credit card data so that it’s scrambled and unreadable to anyone who might intercept it.
  3. Secure Storage: The encrypted data is stored in a secure service.
  4. Data Expiration: If the credit card data isn’t used within X days, it is automatically deleted from the server.
  5. Regular Audits: The hotel conducts regular security audits to ensure all processes remain secure and compliant with PCI standards. 

In Akia, credit cards are stored temporarily and securely until accessed. If the data isn’t accessed, it will automatically expire after 7 days, ensuring it is no longer stored and minimizing the risk of unauthorized access.

How to set up credit card component in Mini App

  1. Navigate to the Mini App Editor and click Edit in the top right
  2. Under Form, drag and drop the Credit Card component into the Mini App
  1. Click on Save Changes
  2. Don’t forget to Publish! 

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Stephanie P.

Performance Marketer

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Ethan Fishbane

Director of The Front Office, Prince Waikiki

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How does Akia help?

Large family groups seek all-inclusive offers. Akia's Mini Apps and booklets are a great way to personalize guest journeys. To help build itineraries and create more meaningful experiences, businesses utilize Mini Apps to share what's new and upcoming and list exciting activities and events.

Akia has helped hotels and vacation rentals

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