Managing guest interactions can often feel like a juggling act - manually searching for guest details and coordinating with teams take up more time than it should. Our new guest creation flow simplifies things by letting you quickly find and start conversations using a name, phone number, or email address, cutting down on searching on a long list to start a chat. Plus you can easily set up team chats by selecting departments or users, making collaboration smoother. Cut down on admin work, respond to guests faster, and prevent delays.
New features:
- Search up pre-existing guests by typing their name.
- Enter a phone number or email address to start a new chat.
- Create a new chat by searching up a staff member
Integrate with your existing Property Management System (PMS), and push guest reservation details to your guest engagement platform, unifying all guest messaging across OTA, text, email, and social into one inbox. This ensures that no matter where your bookings come from, all guest information is automatically synced, allowing you to manage communications and schedule personalized messages seamlessly.
