Find and chat with guests instantly
Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.
Managing guest interactions can often feel like a juggling act - manually searching for guest details and coordinating with teams take up more time than it should. Our new guest creation flow simplifies things by letting you quickly find and start conversations using a name, phone number, or email address, cutting down on searching on a long list to start a chat. Plus you can easily set up team chats by selecting departments or users, making collaboration smoother. Cut down on admin work, respond to guests faster, and prevent delays.
New features:
- Search up pre-existing guests by typing their name.
- Enter a phone number or email address to start a new chat.
- Create a new chat by searching up a staff member
Integrate with your existing Property Management System (PMS), and push guest reservation details to your guest engagement platform, unifying all guest messaging across OTA, text, email, and social into one inbox. This ensures that no matter where your bookings come from, all guest information is automatically synced, allowing you to manage communications and schedule personalized messages seamlessly.
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Stephanie P.
Performance Marketer
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Ethan Fishbane
Director of The Front Office, Prince Waikiki
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
Large family groups seek all-inclusive offers. Akia's Mini Apps and booklets are a great way to personalize guest journeys. To help build itineraries and create more meaningful experiences, businesses utilize Mini Apps to share what's new and upcoming and list exciting activities and events.
Akia has helped hotels and vacation rentals
More relaxing experiences with Akia.
Build your own guest journey that
automates 
interactions.
