Akia and innQuest Software Deliver Personalized Guest Experiences

This integration allows hospitality businesses to personalize guest experiences, improve communication, and streamline operations.

Thomas M.
Thomas M.

Akia, the leading AI-Powered guest journey platform, is excited to highlight its partnership with innQuest Software, a leading provider of property management solutions. This integration allows hospitality businesses to personalize guest experiences, improve communication, and streamline operations.

By integrating Akia's guest journey platform with innQuest's roomMaster PMS, hotels have access to a comprehensive digital toolkit that includes contactless check-in, automated messaging, personalized upsells, and digital registration features. This integration not only streamlines daily operations but also enables properties to deliver more memorable service – meeting the growing demands of hospitality guests.

“Akia is all about creating less work and more flow for our hospitality partners. By seamlessly integrating with innQuest, we make opportunities like custom arrival guides, email marketing, and digital surveys easier than ever.”

– Frederik Hermann, VP of Marketing at Akia

Akia and innQuest: A Growing Partnership

As guests’ needs grow every year, Akia and innQuest will continue to innovate. The hospitality landscape is ever-changing, and companies that are willing to evolve to meet new expectations and embrace new technologies are poised for success. This future-focused attitude, all while maintaining a personalized touch that guests love, defines the partnership.

“innQuest’s mission has always been to empower hospitality businesses with the tools they need to succeed. By working with Akia, we continue to offer our clients cutting-edge guest engagement solutions that align with the modern traveler’s expectations.”

– Visha Kugan, Director of Marketing at innQuest Software

About Akia 

Akia is an AI-powered guest engagement platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.

About innQuest Software

innQuest Software provides innovative property management software that simplify operations and enhance the guest experience for hotels, inns, motels, and vacation rentals. With over 30 years of industry expertise, innQuest is committed to helping hospitality businesses thrive in a competitive market.

For more information about this partnership, please visit akia.com or innquest.com.

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Thomas M.

Content Marketer

Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.

Ethan Fishbane

Director of The Front Office, Prince Waikiki

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How does Akia help?

Large family groups seek all-inclusive offers. Akia's Mini Apps and booklets are a great way to personalize guest journeys. To help build itineraries and create more meaningful experiences, businesses utilize Mini Apps to share what's new and upcoming and list exciting activities and events.

Akia has helped hotels and vacation rentals

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