The quick code generation and ability to send door codes within one system have made managing guest communication and access across properties much easier. We can now view all upcoming guests, verify their eligibility for door codes, prevent fraud, ensure a smooth check-in process and generate significantly more post-stay reviews.
As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud.
Before Akia, we had a hard time promoting items that we offered. Now, we automatically send out our package order forms during pre-arrival and their stay to increase exposure.
Akia is more than a solution, it’s our operational superhero. From dealing with the nitty-gritty of paperwork, creating and sending agreements to guests and HOA, Akia has truly lightened our load by automating our processes.